Filed under Social Media

Ten Digital Trends for 2018.

Ten Digital Trends for 2018.

This is a great document from The Richards Group that came out in late December. Check it out, especially trend # 9 on Predictive Consumerism from Francisco Cárdenas, Director of Digital at Richards/Lerma. You can find the Pancho’s article here, but also here’s a little teaser for you: “I would call this common, current form … Continue reading

How JetBlue Deals with Social Media Whiners.

How JetBlue Deals with Social Media Whiners.

I just loved this article by Giselle Abramovich on Digiday.com so much that I wanted to share it. “If you are going to do something for one person be prepared to do it for everyone, whether they have a lot of followers or not.” Welcome to the Age of The Empowered Consumer. Read it here.

Speak less. Listen more.

It wasn’t by choice. I had a throat procedure done earlier this week that doesn’t allow me to talk or swallow anything without remembering my Doctor’s entire direct ancestry. But the silver lining is that I feel great appreciating everything that surrounds me while I can’t say a word. Even the silence. As I was … Continue reading

How Freemium can save the World.

I stumbled upon this article on Mashable.com and couldn’t resist posting it here. What a great approach from Atlassian. And I’m sure its customers are even more motivated to increase their business. Let me know what you think. How One Software Company Turned Freemium into Philanthropy