Posted in August 2013

How JetBlue Deals with Social Media Whiners.

How JetBlue Deals with Social Media Whiners.

I just loved this article by Giselle Abramovich on Digiday.com so much that I wanted to share it. “If you are going to do something for one person be prepared to do it for everyone, whether they have a lot of followers or not.” Welcome to the Age of The Empowered Consumer. Read it here.